Online Payments

Easily and seamlessly accept online payments using the Quantum Online Payments Portal. There is no website design expertise needed. A simple dedicated URL links your consumers to the online payment portal which is directly integrated with Quantum. Online payments instantly show on the consumers account.

Clients wishing to take a more translucent approach can take advantage of Quantum's online payment API. This allows developers to integrate and accept payments on your website and domain name instead of directing consumers to the Quantum Online Payment Portal website.

Reporting & Analysis

Identifying where you're making money and where you're losing money, it is not only smart business, it's the key component to growing your business. Quantum makes it easy by giving you detailed reports and the ability to assess performance on many metrics, including collector performance, pool performance, and much more.

You even have the ability to easily export report data into multiple formats including Excel for a deeper analysis.

Built-In Softphone and Call Control

Increase productivity with Click-To-Dial, inbound call lookup and automatic outbound regional CID. The Softphone includes automatic call recording that synchronizes right to the consumers account. Click-To-Dial adds speed and accuracy. When used with the Softphone it even automatically uses the closest regional outbound CID from your list of preconfigured CID's (increasing the chances of consumers answering your calls).

All Inclusive “Add-On” Modules - You get it all.

There is no such thing as an “Add-On” with Quantum, unlike most debt collection software on the market, Quantum is an all-inclusive package. Credit reporting, dialer interface, click-to-dial, lettering, an online payment module, and much more are what make Quantum a software suite that is constantly expanding. For a complete list of what is included, see Features.

Predictive Dialer Integration

A dialer is an essential component to any collection agency. Quantum is compatible with virtually any dialer provider such as TCN, CCDS, Global Connect, and many more. Quantum is integrated with ®, a leader in the industry. Accounts automatically pop-up on the agent's screen rather than having to toggle screens.

Although Quantum is integrated with TCN, clients can use any dialer service of their choice. We understand our clients like to have a choice of predictive dialer vendors.

Skiptracing

The usually difficult task of locating a debtor is easy with Quantum. No exhausting switching back and forth between screens and copying and pasting. With LexisNexis® Accurint® built-in to Quantum, skip tracing is seamless, user-friendly and efficient. Quantum also has built-in internet access to Google Maps and Directory listings for employment skip tracing. Phone numbers and addresses can simply be right-clicked to be imported to the account.

Skiptrace batches with Quantum is also easy using out export and import interface. Batch skiptracing with any service or provider is possible with Quantum.

Innovative

Quantum's innovations over the last decade has led to increased collections for many of our clients. It doesn't end there, as Quantum is constantly being improved and enhanced. This is what makes Quantum stand out over TrioSoft's® other competitors.

New features and modules are constantly being developed into Quantum. The best part is, there is no additional costs to our clients for these improvements, and they are rolled out seamlessly with no need for upgrades to be performed on individual devices or desktops.

Technical Support

TrioSoft® provides genuine client support to all clients, which is included with all pricing plans for Quantum. Our user friendly support ticket system makes it easy to communicate with support. We understand your business is crucial to you, our response times are usually less than 15-minutes.

There is no charge for technical support for Quantum, and when calling, you will always reach a live actual TrioSoft® employee that is highly knowledgeable of both Quantum and client support needs.